AirWatch, now part of VMware's Workspace ONE, is a comprehensive enterprise mobility management (EMM) solution that supports a wide range of devices, including those in the Apple ecosystem. This article will guide you through the process of using AirWatch to manage Apple devices, such as iPhones, iPads, and Macs, providing practical examples and instructions.

Overview of AirWatch for Apple Devices

AirWatch provides a centralized platform to manage and secure Apple devices, offering features such as device enrollment, application management, content management, and security compliance. It integrates seamlessly with Apple's Device Enrollment Program (DEP) and Volume Purchase Program (VPP) to streamline device setup and app distribution.

How to Enroll Apple Devices in AirWatch

Prerequisites

1. AirWatch Account: Ensure you have an active AirWatch account with administrative privileges.
2. Apple Business Manager (ABM) Account: Required for DEP and VPP integration.
3. Apple Devices: iOS devices (iPhone/iPad) or macOS devices (Mac).

Enrollment Steps

1. Configure DEP in AirWatch:

   • Log into the AirWatch console.
   • Navigate to Devices > Lifecycle > Enrollment Status.
   • Select Add to integrate with Apple DEP.
   • Enter your Apple Business Manager credentials to link the accounts.

2. Create an Enrollment Profile:

   • Go to Devices > Profiles & Resources > Profiles.
   • Select Add and choose the platform (iOS or macOS).
   • Configure the profile settings, such as Wi-Fi, VPN, and restrictions.
   • Save and publish the profile.

3. Assign Devices to DEP Profile:

   • In the AirWatch console, go to Devices > Lifecycle > Enrollment Status.
   • Select the devices to assign to the DEP profile.
   • Choose the appropriate enrollment profile and save.

4. Enroll Devices:

   • Power on the Apple device.
   • Follow the setup assistant prompts.
   • The device will automatically enroll in AirWatch and apply the assigned profile.

Managing Applications with AirWatch

1. Integrate with Apple VPP:

   • In AirWatch, navigate to Apps & Books > Applications > List View.
   • Select Add Application and choose Apple VPP.
   • Enter your VPP account details to sync purchased apps.

2. Deploy Applications:

   • Go to Apps & Books > Applications > List View.
   • Select the desired app and choose Assign.
   • Configure deployment settings, such as assignment groups and installation type.
   • Save and publish the application assignment.

Security and Compliance

• Device Compliance: Configure compliance policies to ensure devices meet security standards.
• Remote Management: Use AirWatch to remotely lock, wipe, or locate devices as needed.

Examples

Example 1: Creating a Wi-Fi Profile for iOS Devices

# Navigate to Profiles & Resources
# Create a new profile for iOS
# Configure Wi-Fi settings
SSID: "CompanyWiFi"
Security Type: WPA2
Password: "SecurePassword123"
# Save and publish the profile

Example 2: Deploying an App via VPP

# Sync VPP account
# Select app from VPP catalog
# Assign to device group "Sales Team"
# Choose installation type "Automatic"
# Save and publish